Refund Policy
Last updated: January 2025
Cancellation & Refunds
We understand plans change. Here's how our refund policy works:
- Cancelled before 2 hours: Full refund to original payment method within 5–7 business days.
- Cancelled within 2 hours: 50% refund to wallet credits.
- No-show by technician: Full refund + ₹100 credit.
- Service not completed: Full refund within 5–7 business days.
Warranty Claims
If you experience issues with our service within the 30-day warranty period, we will re-do the service at no charge. If re-service is not possible, a full refund will be processed.
Contact for Refunds
Email info@mechongo.com or call +91 83948 88822 with your booking ID.